Voice AI Agent for Small Businesses
If you have a public facing phone number on your website, social media, or even website whois record, you probably get a lot of sales calls. We had 40+ inbound calls over two days recently, all of which were either a recording about our Google Business Listing or someone with a thick accent asking to speak to the business owner.
Receiving multiple unwanted solicitation phone calls on your main customer service line can be a huge distraction. Every minute spent telling yet another salesman that you don’t want to talk about their fake Google Voice Search claim right now is a minute you don’t spend serving your customers.
Save time and improve employee experience with a front line AI voice agent
Eliminate Customer Service Hours Spent Declining Solicitations
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We got over 40 spam calls in just two days a couple weeks ago. How much time did we spend dealing with those interruptions? Zero. Zilch. Nada. Kelly handled it.
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Kelly is PPC Better’s front-line customer service agent. She answers every call on the first ring, 24/7, with a cheerful, “It’s a great day at PPC Better!” Then she asks: are you a current client or a prospective one?
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If yes, she takes your name, email, and phone number, updates your customer record, and alerts your account manager.
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If not, and you’re asking to speak with the owner, Kelly politely explains that per company policy, vendor pitches aren’t accepted by phone — but you’re welcome to visit our website and submit your info via the “Vendor Request” link.
Want your own AI Voice Agent for Inbound?
- Kelly can be customized to fit your business needs. Maybe you just want Kelly to qualify phone calls as “not a solicitation” then immediately pass the phone to your live customer service team.
- Maybe you want to collect name, email, phone number, and have a few additional qualifications. Kelly can get those answered to ensure your sales team has all the data they need to prepare a quote.
- If you don’t have a Kelly you’re wasting time and money turning away spam phone calls every day.
Contact Us To Learn More
If you think you might benefit from a smart, polite, 24/7 agent that can screen your calls and pass qualifying customers to your sales team, but aren’t sure where to start, schedule a strategy session to learn more about how PPC Better can help.
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